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Orders & payments

Stripe card processing

Connect your payment account and collect credit or debit card payments against an order.

2 min read·Platform overview
Where to find it

Settings → Payment settings; Orders → open an order → Payments

Before you begin

  • Access to your business’s Stripe connection and payment settings.
  • An order with the correct customer and amount due.

How to use it

  1. 1

    Connect the payment account

    Open Payment settings and follow the Stripe connection flow. Complete any requirements shown for your account.

  2. 2

    Review enabled methods

    Check the card settings and save the intended configuration. Confirm the account is ready to accept the payments you need.

  3. 3

    Open the order’s payment area

    Review the outstanding balance and choose an available card payment method. Use a saved card only where the customer and method are eligible.

  4. 4

    Review before collecting

    Confirm the amount and method before submitting a real payment. Wait for the result instead of submitting again.

  5. 5

    Check the transaction

    Refresh the payment history and verify its status and the order balance. Investigate an uncertain result before retrying.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Actual beta admin · fictional demo data

01Connect Stripe and review which payment methods are enabled.

Actual beta admin · fictional demo data

02Check the selected card and amount before collecting an order payment.

You’re ready when…

The transaction appears with the expected result and the order’s balance reflects it.

Common questions

What if the payment result is unclear?

Refresh the order’s transaction history and check the provider result. Do not submit a second charge until you know the outcome of the first attempt.

Need help with something specific?

Contact PrintNetwork support