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Customers & support

Reseller accounts

Review reseller requests and manage the account arrangements used for trade customers.

2 min read·Platform overview
Where to find it

Orders → More → Resellers; Customers → open the account

Before you begin

  • The customer’s reseller request and supporting information.
  • Permission to review reseller accounts.

How to use it

  1. 1

    Filter the reseller list

    Choose Pending, Approved or All to locate the account. Search using the available customer details.

  2. 2

    Review the request

    Open Review request and inspect the account and any reseller document. Follow the customer link for order and profile context.

  3. 3

    Apply the appropriate decision

    Use the available review controls to accept or reject the request according to your business process.

  4. 4

    Check the account arrangement

    Open the customer profile and review the resulting reseller or wholesale settings and any relevant pricing.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Actual beta admin · fictional demo data

01Review pending and approved reseller relationships with links to customer records.

You’re ready when…

The account’s reseller status and intended pricing arrangement agree.

Need help with something specific?

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