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Offer customer choices such as grommets or lamination. Understand group settings, included values, defaults, charge basis, dependencies, and variants.

6 min read·Reference
Where to find it

Products → Options, Sizes, Materials, Thicknesses and Colors; open a product

Before you begin

  • Create reusable group/value names in Shared product options first.
  • Know the surcharge, charge basis, and production compatibility of each finishing choice.

01Add a finishing choice

Open Product options. Options are customer choices such as grommets or lamination. Shared product options holds the reusable groups and value names; the product editor chooses which values are offered and what they cost on this product.

  1. If Grommets is not in your option library, open Shared product options and create that group with None and Four corners as its values. Return to the product.
  2. Select Add option from library, choose Grommets, and expand the group. Leave This product offers options such as size, color or finishing enabled.
  3. Check Required, include both values, and set None as the default. A required group can still offer a None value so the customer explicitly chooses no grommets.
  4. Set None to 0 and Four corners to 4 in Retail. Set the Charge basis for both to Per unit. If you use wholesale pricing, enter its prices separately; the screenshot uses 0 and 3.
  5. Keep Additional option off. Select Save options and variants, review the confirmation, and save.
Read across the Four corners row: included, not the default, $4 retail, $3 wholesale, charged per unit. None is included and selected by default.
ControlWhat it doesIn this example
IncludeMakes an individual value available for this product. Unchecked values remain in the library but are not offered here.Both values checked
DefaultSets the initial value in this group. Selecting one default clears another default in the same group.None
RequiredKeeps this option group part of the customer’s selection.On
Additional optionPlaces the group among add-on options; the matching purchase-form control must also be visible.Off
Charge basisFlat charges once for the line; Per unit scales with quantity; Per sq ft scales with area; Percent uses percentage pricing.Per unit

Check the resultAt quantity 1, changing Grommets from None to Four corners increases the example subtotal from $30 to $34. At quantity 2, that option adds $8.

02Keep choices compatible

Expand Exclude other options when selected to choose groups that should not be used together. For example, a pole-pocket option may conflict with certain edge finishing. Review both groups and test the customer selection before offering the combination.

ControlWhat it does
Display title / DescriptionThe group’s customer-facing name and explanation on this product.
Display choices asText, images, or both. Add a useful value image before selecting an image-based display.
Exclude from quantity discountsKeeps this group’s charge out of quantity discount calculations.
Reorder controlsChanges the sequence of option groups. Save the product options after reordering.

Check the resultA customer can select supported combinations without being quoted for incompatible finishing.

03Open a value’s Settings

The Settings button belongs to an individual value, such as Four corners. Expand that value’s artwork, material & date pricing panel when its behavior differs from other choices.

ControlWhat it does
Artwork / designer settingsControls such as designer restrictions and allowed file types can alter the artwork path for that selection.
Material calculationLinks the selection to material calculation settings. Review the actual material and units before changing a production-related calculation.
Signup-date pricingAdds date-based price overrides for the value. Keep the charge basis consistent with the rule you intend.
Turnaround settingsAvailable for turnaround-type groups. These connect the selection to timing rules rather than being an ordinary finishing surcharge.

04Understand variants and SKU stock

Eligible weight-based products can link combinations of option values to SKUs. The dimension-based banner in this walkthrough does not use this stock-variant section.

ControlWhat it does
Add variantAdds a combination for you to configure and connect to a SKU.
Generate combinationsBuilds missing combinations from selected option values. Each new variant needs a SKU before saving.
Available stockShows the linked SKU’s stock. Editing variant quantities can update shared SKU stock.
Continue selling when out of stockControls whether the combination remains sellable after its linked stock runs out.
Edit shared SKUEdits the shared stock record. Save or discard current variant changes before opening it.

05Make the choices visible

In Artwork and storefront controls, enable Product options for regular groups or Additional options for add-on groups. Including a value and making its purchase-form area visible are separate settings.

The example exposes size, quantity, regular options, and Create design. Additional options is off because the Grommets group is a regular option.

Check the resultOpen the storefront and verify the choices, default selection, and surcharge—not just the saved admin checkboxes.

You’re ready when…

The customer sees the intended values, incompatible choices are handled, and the quote changes by the expected amount.

Common questions

What is the difference between Include and Default?

Include makes a value available. Default selects the starting value. A value must be included before it can be the default.

Does Required mean the customer must buy paid finishing?

No. A required group can include a free None choice. In the example, Grommets is required and None is its zero-price default.

Why do my options belong to the vendor?

Imported products can use a vendor-controlled option editor. The source vendor controls the available structure, and the editable retail settings depend on that imported configuration.

Need help with something specific?

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