Discounts & promotions

Before you begin

• The discount amount, eligibility and intended dates.
• Permission to create discounts or submit them for approval.

How to use it

1. 1

   Review existing promotions

   Search the discount list to avoid overlapping or duplicate offers. Check active dates and usage.

2. 2

   Create or edit a discount

   Enter its name, discount value and code or automatic behavior, using the fields provided.

3. 3

   Set the limits

   Review eligible products or customers, date range and any usage rules. Check the expected result on a representative order.

4. 4

   Save or submit for approval

   Follow the workflow available to your role. Use Waiting for approval to track requests that need review.

5. 5

   Check the customer experience

   Confirm the promotion applies to eligible orders and does not apply outside the intended conditions.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Explore this screen

01Review promotion status, eligibility and usage from the discount workspace.