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Orders & payments

Purchase order payments

Track customers who use purchase orders and follow their outstanding balances.

2 min read·Platform overview
Where to find it

Orders → More → PO center; open the customer statement

Before you begin

  • An eligible customer account with the intended PO arrangement.
  • Order references and payment terms agreed with the customer.

How to use it

  1. 1

    Find the customer

    In PO center, choose customers with PO enabled, open balances or all customers. Search by customer name, company or email.

  2. 2

    Open the statement

    Review the customer’s orders and balance. Match the PO reference to the correct order.

  3. 3

    Review outstanding amounts

    Identify the unpaid records that need follow-up. Check existing payments before collecting or recording another.

  4. 4

    Follow up and reconcile

    Use the customer’s normal payment process. Review the updated payment record and statement after the payment is recorded.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Actual beta admin · fictional demo data

01The PO center helps find customers with purchase-order terms or open balances.

You’re ready when…

The customer statement and order payments agree about what remains outstanding.

Continue learning

Customer profilesKeep contact details, order history and account arrangements together so your team has context.Payments & refundsReview money collected, outstanding balances and refund requests in the context of an order.Purchasing & approvalsCreate supplier purchase orders and review the items, quantities and cost before sending them.

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