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Orders & payments

Order management

Keep the customer, line items, artwork, payment and delivery details together for every print job.

2 min read·Platform overview
Where to find it

Orders → open an order

Before you begin

  • Customer contact details and the product specifications.
  • Permission to create or update orders.

How to use it

  1. 1

    Find or start the order

    Search for an existing order first. For a new job, create an order and select the customer.

  2. 2

    Review every line item

    Confirm product, size, quantity, options and price. Add the information the production team needs.

  3. 3

    Attach and review artwork

    Open the item’s artwork area to upload files or review proofs. Check approval before releasing work that depends on it.

  4. 4

    Review payment and delivery

    Check the balance and transaction status, then confirm shipping or pickup details.

  5. 5

    Follow the status

    Save changes and use the order’s history and status to follow its progress. Handle exceptions in the appropriate approval or held-job queue.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Actual beta admin · fictional demo data

01The order workspace keeps its balance and payment history attached to the job.

Actual beta admin · fictional demo data

02Each item’s artwork stays connected to its specifications.

You’re ready when…

The order has the correct customer, specifications, current artwork, payment status and delivery method.

Need help with something specific?

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