MEET THE PRINTNETWORK PLATFORM

Your web-to-print platform.
Every detail connected.

Explore the connected tools behind your storefront, your customers and every job your team produces.

Request a demo 7 connected areas · 49 platform components

Features depend on your plan. New themes and the visual theme editor are in beta.

01 / PLATFORM

Storefronts & websites

Create a place to buy that feels like your business, with your products, content and brand.

Online storefront

Give customers a place to browse products, configure their print job and place an order.

Read the how-to guide

Themes & site design

Choose a storefront theme and personalize your look. The new visual theme editor and expanded theme collection are in beta.

Read the how-to guide

Pages & navigation

Build content pages and organize header and footer menus to help customers find what they need.

Read the how-to guide

Blogs & content

Publish articles, manage categories and tags, and review content before it goes live.

Read the how-to guide

Domains & redirects

Connect your own domain and manage redirects when a page address changes.

Read the how-to guide

SEO & social settings

Manage page metadata and social settings so you control how your business is presented.

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02 / PLATFORM

Products & artwork

Bring your catalog, print options, pricing and customer artwork into one connected workflow.

Dropship products

Manage products sourced from other stores and suppliers in your catalog.

Read the how-to guide

Print options

Configure sizes, materials, thicknesses, colors and finishing choices for each product.

Read the how-to guide

Flexible pricing

Set pricing methods, quantity breaks and customer-specific prices for the way you sell.

Read the how-to guide

Online artwork designer

Let customers personalize templates or build artwork with text, images and design tools.

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Artwork & digital proofs

Keep uploaded artwork and proof versions with the order, and collect approval before production.

Read the how-to guide
03 / PLATFORM

Orders & payments

Follow a job from order entry through approvals, payment and delivery without losing the details.

Order management

Create and update orders, review line items and follow order status in one workspace.

Read the how-to guide

Approval queues

Review discounts, price overrides, reprints and refund requests before they are applied.

Read the how-to guide

On-hold jobs

Find jobs waiting for artwork, approval or other action so the team knows what to resolve.

Read the how-to guide

Discounts & promotions

Manage discount codes and customer discounts with approval controls.

Read the how-to guide

Stripe card processing

Connect your Stripe account to collect credit and debit card payments and use eligible saved cards.

Read the how-to guide

ACH & digital wallets

Offer US bank payments, Apple Pay and Google Pay where supported and enabled on your connected account.

Read the how-to guide

Payment links & pay later

Create order payment links and configure eligible Affirm, Klarna, Afterpay and installment options.

Read the how-to guide

Payments & refunds

Review payment status and transaction history, manage saved methods and follow refund controls.

Read the how-to guide

Shipping & pickup

Configure shipping options, review shipment information and manage pickup or will-call orders.

Read the how-to guide

Purchase order payments

Use the purchase order center to track outstanding customer payments.

Read the how-to guide
04 / PLATFORM

Production & inventory

Connect the work your customers order to the materials, purchasing and stages that get it made.

Production workflow

Set up production stages and follow jobs as they move through your shop.

Read the how-to guide

Workflow automation

Configure automation keys and recurring actions around your production process.

Read the how-to guide

Materials & suppliers

Maintain the materials, identifiers and supplier information used by your products.

Read the how-to guide

Purchasing & approvals

Create purchasing records and use approval controls before committing a purchase order.

Read the how-to guide

Receiving & stock

Record incoming materials, adjust stock and track materials checked out for use.

Read the how-to guide
05 / PLATFORM

Customers & support

Give your team the customer context and communication tools to keep relationships moving.

Customer profiles

Keep customer contact information, order history and account details together.

Read the how-to guide

Reseller accounts

Manage reseller relationships and the pricing arrangements connected to them.

Read the how-to guide

Chat agents & templates

Manage support agents and saved message templates for common conversations.

Read the how-to guide

Messages & tickets

Follow customer questions, support tickets and order-related conversations.

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Reviews & feedback

Review customer feedback and use it to identify where the buying experience needs attention.

Read the how-to guide
06 / PLATFORM

Team & business tools

Bring the everyday work of running your print business into the same platform.

Users & permissions

Invite your team and use security groups to control who can access each area.

Read the how-to guide

Tasks & team boards

Organize recurring tasks, sticky notes and team work in shared boards.

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Cloud drive

Store and share files with the people who need them. Availability and user charges depend on your plan.

Company & email settings

Manage business information, email templates and mail delivery settings.

Read the how-to guide

Time & staff administration

Manage time cards, paid time off, holidays and payroll configuration tools.

Account & billing

Review your plan, store billing, billing history and related account settings.

Read the how-to guide
07 / PLATFORM

Reports & insights

Use dashboards and reports to understand orders, sales and the work that needs attention.

Business dashboard

Get an overview of orders and activity, with access to the work waiting for action.

Read the how-to guide

Sales & tax reports

Review sales and tax reporting to support your operational and accounting work.

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Customer & product insights

Explore customer and product performance to understand what is selling.

Read the how-to guide

Support reporting

Review chat and support activity to understand your team’s customer conversations.

Read the how-to guide
SEE WHAT FITS YOUR BUSINESS

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