Account & billing

Before you begin

• Permission to review or manage the workspace subscription.
• The intended plan and a valid billing method when payment is required.

How to use it

1. 1

   Review your plan

   Open Select plan and compare the included features and price before making a change. Confirm any charge presented by the plan workflow.

2. 2

   Check current usage

   Open Site billing to review outstanding subscription usage. Expand the breakdown to understand component or user charges where shown.

3. 3

   Review billing methods

   Check the saved billing method in the billing area. Keep it current through the supported payment-method workflow.

4. 4

   Inspect transactions

   Review Recent transactions and Billing history to understand charges and their status.

5. 5

   Resolve uncertain payments

   If billing says a payment is in progress or needs review, refresh and reconcile the result before trying to pay again.

Screen walkthrough

Select a screenshot to zoom in. These are actual platform components using fictional example data.

Explore this screen

01Site billing separates current subscription usage from recent billing transactions.

Common questions